Leading Through Crisis® workshop is a valuable tool for elected officials and senior municipal leaders that serves to mitigate the risk to the lives and property of constituents, as well as potential damage to reputation and legacy, by exploring challenges to crisis leadership and solutions through lessons learned, best practices, and testimonials.
Explores the fundamentals of preparedness and crisis leadership; the challenges faced by senior officials during catastrophic incidents, and optional solutions. Further defines the criticality of community engagement, and relationship building with faith-based and non-governmental stakeholders.
Deconstructs the high-impact event, and defines the characteristics that cause the traditional decision-making process to fail. Outlines a proven method for prioritization, and crisis decision-making strategy.
Provides an introductory perspective into the value of planning, and reinforces the responsibility of elected officials to the planning process.
Focuses on the planning, mitigation, response, and recovery aspects of economic disaster management
Explores the framework and dependencies of jurisdictional capabilities and challenges to incident resolution
Illuminates the inhibitors to effective communication; the development and delivery of effective messages; and provides special focus on the new role of social media and how technology can be exploited to the mutual benefit of the citizen and the response-recovery operation.